This topic has 6 replies, 3 voices, and was last updated 1 weeks ago ago by Flance
Good day, I have a problem, filters from 8themes show the wrong number of products in a category, it shows 2, but in fact there are 45, also in other categories
Helo, Flance,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access and URL of the page from your screenshot?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
OK
I send
Hello, Flance,
Thank you for reaching out to us. We regret to inform you that the access credentials you provided are currently not functioning. Could you please verify them at your earliest convenience? Additionally, we kindly request that you provide us with FTP access.
Furthermore, we recommend updating our theme and plugins, as this pertains to resolving a critical error.
Best Regards,
8Theme’s Team
at the moment the topics have been updated, it seems the critical error has disappeared, regarding the categories, if you put the usual categories in the filters, it seems to work
The issue related to '‘The filter shows incorrect quantity of goods in categories’' has been successfully resolved, and the topic is now closed for further responses