Have you found out what’s the issue we need its solution as soon as possible. Please do check and solve our problem soon we cannot keep the website like this.
Also, please this time come up with all the solutions to our issues.
The Single Product Page Issue, the Header template issue, and the solution for error logs on the hosting panel.
Waiting for the solution.
I’ll do my best to speed up the process. Developers have not found the reason of the problem yet, unfortunately. We need more time. I’m very sorry for this delay.
We understand your side as well but how much time do we wait for all this. Nothing has gone wrong from our end. All our new add-ons and other plans are on hold. We cannot let this affect our sales.
Also, we need to ask you one more thing. What if we take our website’s backup of one month before when everything was correct. Will this solve our problem? Is it a solution?
Please do let me know about this as soon as possible.
Hope you understand our concern.
Can we please get a solution to our problem? It getting mess for us. Can’t you find the problem till now?
It’s been more than 2 weeks.
At least let us know the status. We have given you all the access from our side, even for the hosting as well, still, our issue is not resolved.
Do check and provide us with the solution as soon as possible.
Where have you guys gone? We are waiting for the solution for a long.
At least let me know if you guys can’t do it
How much should we wait. How can we keep this much patience for our Website.
This is the third time I am mailing and you guys aren’t even responding. Is this how you serve your customers.
We have tried and still trying each way possible to solve it but couldn’t get the solution that’s why we are asking you.
Please provide a solution for this to us.
We have taken our website’s backup from two months back and checked whether our issue is resolved or not.
We found that the website designing issue is resolved but the issue we were having for the single product page builder and header builder isn’t resolved yet.
It’s some error or bug from your end only. Please check it we have tried editing previous templates and created new ones as well but still, it’s giving us the same error of POST NOT FOUND! we are not able to edit anything.
Let’s separate these 2 builders and the errors related to them:
If you edit the multiple headers you are redirected to the blog page. You don’t have posts, so your blog page displays: no posts found. That’s normal because you really don’t have any posts. We’ll try to change the redirect to the home page once you edit multiple headers in the future update.
Single product builder
The single product builder has some issues with the redirect. It looks like the redirect to a single product page is blocked because of something. If we disable all the third-party plugins and clear the cache it works but once we start to enable third-party plugins it stops working. Do you have any blocking of the redirects in your server settings or in the Cloudflare settings?
Also, we can’t check the shop page because it displays a lot of errors related to cache and CDN https://prnt.sc/1bPHCHi2Mrla + I see errors related to your server limits https://prnt.sc/bbsz_VXuuQK_
Could you fix the limits error in your server settings and also temporarily disable Cloudflare? Because maybe some CF settings cause the errors.
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