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Products filter by price don’t work correctly

This topic has 5 replies, 3 voices, and was last updated 5 days, 18 hours ago ago by Tony Rodriguez

M.

Participant

April 12, 2025 at 11:12

Hi,
I’ve problem with product filter on archive page… i see some products with price more
See private area for example

Please, contact administrator
for this information.

#440513 Copied

4 Answers

Alex Carter

Support staff

April 12, 2025 at 12:17

Hello,

Thank you for reaching out to us.

1/ We kindly recommend updating the theme and the core plugin
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

2/ It is possible that the cause of this is related to cached data.

We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

WooCommerce > Status > Tools

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

3/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Best Regards,
8Theme’s Team

#440519 Copied

M.

Participant

April 12, 2025 at 18:31

I’ve do all steps but the problem remain…
All products have three variant, the wrong product have only two variants but the price is out of range

Please contact administrator
for this information.

#440548 Copied

Alex Carter

Support staff

April 14, 2025 at 07:20

Hello,

We appreciate your prompt response.

We kindly request that you verify the functionality of the default WooCommerce widget titled “Filter products by price” (Appearance > Widgets > Shop sidebar > https://prnt.sc/MUL9sTbd0T-l ) to ensure it meets your requirements.

If the problem is independent of added widget, check how it works with the Storefront theme activated. It is possible that the problem is independent of the theme activated on site and something is wrong with products, so you will need to contact WooCommerce support.

Warm Regards,
The 8Theme Team

#440574 Copied

Tony Rodriguez

Support staff

May 6, 2025 at 17:23

Dear M.,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#443098 Copied
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Products filter by price don’t work correctly

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