Product alignment issue - by hlcfabrics - on WordPress WooCommerce support

This topic has 28 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Robert Hall

  • Avatar: hlcfabrics
    hlcfabrics
    Participant
    September 29, 2015 at 17:58

    I am glad you attached the example. The items you noted without products are in fact still displaying and are in the correct order and appear without issue. So, it appears that not having a product listed is not the problem.

    Thank you for your help in trying to resolve this issue.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:26

    Hello,

    I’ve checked this issue with default WordPress theme and it persists there too.
    We recommend you to contact Woocommerce support to investigate this problem. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: hlcfabrics
    hlcfabrics
    Participant
    October 12, 2015 at 21:18

    After further investigation I am told the problem is with the css code within the template. This is very disappointing and has cost me much wasted time and lost money.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 13, 2015 at 07:12

    Hello,

    Is your issue resolved now?

    Best regards,
    Jack Richardson.

    Avatar: hlcfabrics
    hlcfabrics
    Participant
    October 20, 2015 at 06:09

    No, it never resolved. I have changed to a new theme and no longer have the issue.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2015 at 07:53

    Hello,

    As I see you’re using Legenda theme now.
    Do you still need further assistance from us or we may close this topic?

    Best regards,
    Jack Richardson.

    Avatar: hlcfabrics
    hlcfabrics
    Participant
    November 2, 2015 at 15:43

    Update: Categories weren’t showing because of a coding issue in the theme download. I finally hired a programmer to find and fix the issue. Beyond frustrating!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 2, 2015 at 15:52

    Hello,

    We’re glad to hear that issue fixed.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

  • 1 2
    Viewing 28 results - 21 through 28 (of 28 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.