Problem with a couple of shop categories not showing the sidebar filter…

This topic has 8 replies, 3 voices, and was last updated 2 years ago ago by Olga Barlow

  • Avatar: Niddy
    Niddy
    Participant
    February 22, 2022 at 11:59

    Hi

    We have the sidebar filter to show as default yet on two categories it doesn’t show – please see private content area for full details.

    Thanks for any help…

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2022 at 00:45

    Hello,

    I don’t see problems with the filters in the sidebars.
    Could you, please, provide screenshot of the issue for better understanding?

    Regards

    Avatar: Niddy
    Niddy
    Participant
    February 23, 2022 at 00:47

    Please delete the above as it’s showing the website.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2022 at 07:59

    Hello,

    I’ve removed the screenshot. Do you need any other assistance?

    Regards

    Avatar: Niddy
    Niddy
    Participant
    February 26, 2022 at 12:59

    Hi & thanks for this. Yep all sorted must have been our CDN which cleared upon cache flush.

    On another issue with filters, the sorting filters on shop homepage; again dark demo. On our site they aren’t filtering right. Please see private info & don’t share any images publicly if you look.

    Thanks again. 🍻

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 28, 2022 at 10:53

    Hello,

    I have updated the prices of your products and everything works fine as I can see.

    Regards

    Avatar: Niddy
    Niddy
    Participant
    February 28, 2022 at 10:55

    Hiya

    Ok so set to all. Then sort by price lowest. Then sort by price highest. Then back to lowest.

    You’ll see it breaks the order if you swap between them. 🤷🏻

    Thanks for looking.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 28, 2022 at 14:19

    Hello,

    Products sorted ok
    https://recordit.co/81cxTiAMIV
    So, I don’t understand the problem. Could you, please, explain in more detail?

    Regards

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