This topic has 87 replies, 17 voices, and was last updated 9 years, 1 month ago ago by Robert Hall
Ah! Now i see – details in private
Hello @BrownLeopard,
Please update your theme, WordPress and plugins to the latest version.
Don’t forget to make backup your site before updating.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
If issue will persist then contact us again.
Regards,
Robert Hall.
Hello @BrownLeopard,
Thank you for the login details.
As I see you’re using old theme version as well as required plugins.
Please update them and WordPress too.
You can get the plugins at this link:
https://www.8theme.com/download-plugins/
How to update theme is shown in this video tutorial.
Don’t forget to create back up of your files and database before update.
Thank you.
Regards,
Eva Kemp.
So I did all mentioned things – updated theme, updated plugins but STILL it doesn’t work and I lost my home page slider 🙁 This I am able to re-edit, but I don’t know how to make Visual Composer work.
Thank you for your prompt help,
Kristyna
Hello @BrownLeopard,
I’ve updated Revolution Slider and Visual Composer plugins.
Please check it now.
Thank you.
Regards,
Eva Kemp.
It is WORKING!!!
Thank you so much & have a great day!
Kristyna
Hello @BrownLeopard,
You’re welcome!
If you have any questions don’t hesitate to contact us.
Regards,
Robert Hall.
The issue related to '‘Problem Theme Update and Visual Composer’' has been successfully resolved, and the topic is now closed for further responses