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Problem on the website / the whole screen display is not perfect and showing …

This topic has 29 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

Eva Kemp

Support staff

February 16, 2015 at 21:12

Hello,

Sorry but still the same error.
Could you please ask your host to create FTP account for us or provide us with the credentials to your control panel?

Thank you.
Regards,
Eva Kemp.

#42786 Copied

ijedlickova

Participant

February 16, 2015 at 21:17

I will check again ask from the HOSTGATOR technical support and will get back to you soon please solve my this issue today .
please wait till i get back to you with new infos

#42788 Copied

Eva Kemp

Support staff

February 16, 2015 at 21:21

Hello,

Ok, looking forward to your reply.

Thank you.
Regards,
Eva Kemp.

#42792 Copied

ijedlickova

Participant

February 16, 2015 at 21:44

Hi EVA KEMP
Please check the updates for credential in private contents

Please, contact administrator
for this information.

#42798 Copied

ijedlickova

Participant

February 16, 2015 at 21:54

Hi EVA KEMP
Please check the private contents

Please, contact administrator
for this information.

#42801 Copied

ijedlickova

Participant

February 16, 2015 at 21:58

EVA KEMP

I sent you the FTP new PASSWORD and i checked it , Its working perfect.

Please, contact administrator
for this information.

#42802 Copied

Eva Kemp

Support staff

February 16, 2015 at 22:58

Hello,

The issue has been fixed.
Please check your site and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#42813 Copied

ijedlickova

Participant

February 17, 2015 at 05:50

Hi EVA KEMP
its seems that the site start working but now the theme has to re arrange from A to Z.
i mean its not like how it was showing in the live preview when i was buying.
Please give me some tips and links for customising the Legenda Theme.
Thanks

#42847 Copied

Eva Kemp

Support staff

February 17, 2015 at 08:51

Hello,

You need install base demo content as described in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation

Thank you.
Regards,
Eva Kemp.

#42869 Copied
Tagged: display, perfect, problem, screen, themes, woocommerce, wordpress
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