I have the X-Store with the Hipster theme installed. Everything is working as it should, but on the checkout page, when you click the “Place Order” button the screen blocks itself with a white transparent overlay as it should, but there is no “Working…” indicator nor the “Infinite” ∞ sign. After the post, everything works as it should.
This will be an issue because the user will not be sure if the site is not responding or doing it’s thing.
How can I fix this?
Could you please provide wp-admin access in Private Content?
Ok, i’ve added the credentials.Site URL: hidden Theme version: 1.0
Oh I see, we did not add our loader here. On checkout page using default woocommerce loader, that added via woocommerce scripts.
You use latest theme version, so you need to update 8theme Core plugin (Appearance > Install Plugins). Also, I would recommend update all required plugins – http://xstore.helpscoutdocs.com/article/37-plugins-update
Let us know if you need any further assistance.
I did what you asked, activated the core plugin and all the other required plugins but I still don’t get the loader animation.
Can you please check to see what is still missing?
Thank you in advance.
Below the credentials again
Also, you need to update WPBakery Page Builder and Massive Addons for Visual Composer plugins. To update these premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/.
Please note, that the loader can’t be shown on checkout page by default, it request additional customization and out of the general support responsibility.
If you need any other assistance, please let me know.
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