PB instagram - by ben - on WordPress WooCommerce support

This topic has 23 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 15:12

    Hello @ben,

    Looks like this is the effect of cache some sort, so please contact your hosting provider and ask to clear server cache.
    Do you use CDN?

    Regards

    Avatar: ben
    ben
    Participant
    March 21, 2018 at 15:35

    @rose

    Hi, still the same problem. I asked websmaster who told me it’s template problem and i shoudl see with you.

    I do not know whas is CND, i just know i have dedicate server in OVH in France

    Good day.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2018 at 15:51

    Hello @ben,

    Please check now.
    Your problem relates to CDN and database caching, so contact CDN support or your hosting provider.
    Unfortunately, without FTP access, we can’t correctly enable debug mode.

    Regards

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