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One important feature missing for my particular use

This topic has 47 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Olga Barlow

nagri

Participant

June 29, 2022 at 18:11

Please check my site is totally offline after that intervention from Switzerland. My customers should be worried by now.

#327609 Copied

nagri

Participant

June 29, 2022 at 18:54

Unfortunately, i had to revert the changes made by the devs because the site stayed offline for too long.. like hours. Please let me know when you are available next time.
Much appreciate your continued assistance!

#327613 Copied

Rose Tyler

Support staff

June 30, 2022 at 09:44

Hello,

Sorry for the delay in answering.
We can’t connect FTP – https://prnt.sc/U3_6YB5e9Gby Please check.
If your site is live, create a staging site (full copy of the existing one), so we can do tests there without affecting your business.

Regards

#327653 Copied

Rose Tyler

Support staff

June 30, 2022 at 10:19

Hello,

When did variations work fine as you expected? Our changes can’t affect them.
The plugin you are using does not replace the featured image, just slide images – https://demo.getwooplugins.com/woocommerce-variation-swatches/product/slim-ring-18k https://demo.getwooplugins.com/woocommerce-variation-swatches/product/sisu-bravado-bq1/ https://demo.getwooplugins.com/woocommerce-variation-swatches/product/nike-air-vapormax-plus-group/
Sorry, but we are not responsible for the work of 3rd party plugins.

Regards

#327663 Copied

nagri

Participant

June 30, 2022 at 10:37

I Rose, Actually as I can see, everything works just fine on old products, the problem only occurs with new products. Anyways, i don’t want to give you a lot of work. You have already given me immense assistance. I will hopefully figure this out myself.. Seems like it’s not a complicated issue.

Thank you so much! Stay blessed!

#327670 Copied

nagri

Participant

June 30, 2022 at 11:13

Hello rose, just to let you know that somehow the variations started working automatically..) Have a great time there!

#327684 Copied

Olga Barlow

Support staff

June 30, 2022 at 15:00

Hello,

Glad to hear that. Have a good day.

Regards

#327808 Copied
Tagged: customizable, features, secure, templates, user friendly, woocommerce, wordpress
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One important feature missing for my particular use

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