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My site is not loading fast - by rahulsankarks

This topic has 5 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

rahulsankarks

Participant

September 6, 2018 at 15:41

My site is not loading fast I mean really slow, and I checked with the hoster and they ran some test and told me to check site with no plugins and I checked that and it loaded fast so they told me some plugin is causing the issue but I cant find which one, I only installed the ones came with the themes. I tried to update wordpress, theme, plugins but still nothing. Please help

Please, contact administrator
for this information.

#199084 Copied Theme version: 4.23.1 WooCommerce version: 3.3.5

4 Answers

rahulsankarks

Participant

September 6, 2018 at 15:54

I am attaching the ftp details too, above is WordPress credentials

Please, contact administrator
for this information.

#199085 Copied

Olga Barlow

Support staff

September 6, 2018 at 18:09

Hello,

We have disabled all the third-party plugin except WooCommerce and enabled the default theme Storefront and product page speed is 4.82s https://tools.pingdom.com/#!/Qes9n/https://www.mototorque.in/store/ It’s too slow for the default theme with the 1 plugin enabled. So, I would recommend you to contact your hosting provider and solve this.

We have updated theme for you to version 5.0 beta that is more optimized than 4.28.1. So, once you speed up your site with the default theme you’ll get the better results also when XStore theme is enabled.
When XStore theme and WooCommerce plugin are enabled speed is good https://tools.pingdom.com/#!/cdhunM/https://www.mototorque.in/store/

Regards

#199090 Copied

rahulsankarks

Participant

September 6, 2018 at 19:48

ok I will contact my hoster

#199091 Copied

Rose Tyler

Support staff

September 7, 2018 at 06:42

Hello,

You’re welcome!

Regards

#199099 Copied
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