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Lots of erros installing the Xstore theme

This topic has 83 replies, 4 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

mch

Participant

December 25, 2019 at 15:54

Hi, a text doesnt show up on mobile version, I can not find what causes this problem, can you help please? it shows on desktop view but not mobile: https://gyazo.com/103611aee18568e09b552884d707135b Thanks

#227463 Copied

mch

Participant

December 25, 2019 at 20:28

Hi, is there any way to select the order of products showing on shop page? https://gyazo.com/03ee9c8ef1841f62a6a297a10f074a77

#227465 Copied

mch

Participant

December 25, 2019 at 20:58

How can I remove the products showing on left and right ? Thanks https://gyazo.com/ffc45ac17f90a2aadc3d433d52c29738

#227466 Copied

mch

Participant

December 25, 2019 at 21:11

Hi The product page doesnt have back button, so buyers can go back to previous page or main shop page, how can I add back button : https://gyazo.com/62f8e5d0ff576e175ff554e18767944d

#227467 Copied

mch

Participant

December 25, 2019 at 23:48

when I scroll up and down it looks like the header gets seperate and then stick back, how can I fix it? https://gyazo.com/07b8d2bde8216250c416a62c595d7eac

#227468 Copied

mch

Participant

December 26, 2019 at 00:27

Hi how can I have Show All by default? it only shows 9 products by default https://gyazo.com/dcd1db5720c780117ea302782733f286

#227469 Copied

Rose Tyler

Support staff

December 26, 2019 at 08:36

Hello,

Please create new topics for new questions – http://prntscr.com/qftr8e https://www.8theme.com/forums/xstore-wordpress-support-forum/
1) We can’t log in your site. Please provide correct wp-admin access.
Check Visibility settings for the mentioned text – https://www.themepunch.com/slider-revolution/responsive-settings/
2) Appearance > Customize > WooCommerce (Shop) > Product catalog > Default Product Sorting.
3) You can disable “Show Next/Previous Product Navigation” in Theme Options > WooCommerce (Shop) > Single product page > Single product layout.
4) Enable Breadcrumbs via Theme Options > Breadcrumbs >
Breadcrumbs Style + enable “Return To Previous Page” Link there. Disable Breadcrumbs for pages, like Home page, via [8theme] Layout options – http://prntscr.com/qftw7d
5) You need to change background color of Top Sticky header area – http://prntscr.com/qftwwm
6) Theme Options > WooCommerce (Shop) > Shop > Shop page Layout >
Products Per Page.
+ Either go to Plugins > disable WooCommerce Infinite Scroll and Ajax Pagination plugin or set correct selectors according to theme docs https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings

Regards

#227474 Copied

mch

Participant

December 26, 2019 at 15:24

Thanks alot, I managed to fix them except 1 case:

The back button, Breadcrumbs, take back to Home, while it should take back to Shop page: https://gyazo.com/7f89ab9971f9e3f40c718d50b01ac61f

These are products on Shop page, buyers can click and they should be able to go back to shop page, thanks

#227487 Copied

Rose Tyler

Support staff

December 26, 2019 at 15:55

Please check our demo http://prntscr.com/qg0boc there are Home page and Category links https://xstore.8theme.com/product/american-vintage/
It can’t be changed, by default.

Regards

#227488 Copied

mch

Participant

December 28, 2019 at 16:32

1- Instead of going back home, it should go back to Shop page, cant we fix this? https://gyazo.com/4dae485537bffb94e21632d0b427b0f3
2- how can I change category font and also its style/theme to make it more clear for buyers? https://gyazo.com/0ee83eb6bc4250cff30582d42fdcfdff
3- how can I change the text box color: https://gyazo.com/7f3511cfb78fc155621dfc1aacb2df4d
4- how can I add our offers: https://gyazo.com/3c01c0051aa503f1c96b93a4d51dd7a0
5- how can I reduce this gap/space: https://gyazo.com/a449e3b4934f200d89612b9677d5c579
6- this 2 should be the same name, how can I fix it? https://gyazo.com/8d52a2f72be9bc2db7cf60cf6f567c47
7- How can I add background to pictures with no background by default? https://gyazo.com/c1c0fa1a8097884e33157e036f326db6 some of images I have have background some dont I want to have unify looking products all have a kind of background, e.g simple gray

#227550 Copied
Rose Tyler

Support staff

December 28, 2019 at 17:42
Hello,

1) It’s possible to implement by additional customization, you can submit customization request here.
2) You need to use custom CSS code. For example:
```
.widget_product_categories .widget-title {
    color: #000;
    font-weight: 600;
}
.widget_product_categories .cat-parent > a {
    color: #222 !important;
}
```
http://prntscr.com/qguybe
3) You can use custom CSS code, for example:
```
.wpcf7-form-control-wrap textarea {
    background-color: white;
    border-color: #e1e1e1;
}
```
4) Create a static block > add it to the desired widget area (Apperance > Widgets). For example, https://xstore.8theme.com/product/american-vintage/ – http://prntscr.com/qgun23 http://prntscr.com/qgumwf http://prntscr.com/qgun8t
5) Edit your static block and change this default padding-top http://prntscr.com/qgunou via Design options. If you need additional screenshots, provide temporary wp-admin access.
6) Go to Pages and check the name of your shop page.
7) Your jpg images have white background already – http://prntscr.com/qguz4z
For png images of products with transparent background, this code can be used –
```
.content-product .product-content-image img {
    background: gray;
}
```
I would recommend you to use a graphics editor and prepare product images before uploading it to your media gallery.

Regards
#227553 Copied
mch

Participant

December 28, 2019 at 23:09

1- I have to pay for the change to Shop not Home?
2- where should I add the CSS codes for all above? all in a same place?
3- I dont have my blog tab/menu, how can I put it on menu or Home page? here is my post: https://mahsa-watercolor.com/2019/12/13/hello-world/?preview_id=1&preview_nonce=46f8e78fe5&post_format=standard&_thumbnail_id=-1&preview=true
but it doesnt show up any where in my page, Blog page is lost, will you please guide me how to set my blog page like demo: https://xstore.8theme.com/maecenas-parturient-duis-mus-fames/ Thanks

#227557 Copied

Rose Tyler

Support staff

December 29, 2019 at 09:46

Hello,

1) We use default WooCommerce function to show breadcrumbs and it does not depend on our theme but on WC plugin. If you have PHP skills you may try to change breadcrumbs structure. Or contact WPKraken team if you need help with this because custom development is outside the scope of our support. Here is our support policy – https://themeforest.net/page/item_support_policy
2) You need to add the mentioned code in Theme Options > Theme Custom CSS > Global custom CSS area.
3) Sorry, but your question is a bit unclear for me. Please read about Blog page here – https://xstore.helpscoutdocs.com/article/44-blog-page As I can see, you have Blog page already – https://mahsa-watercolor.com/blog/ To add Blog or post to Main menu, go to Appearance > Menus > http://prntscr.com/qh2lm3 http://prntscr.com/qh2loy http://prntscr.com/qh2lrr If this is not what you are looking for, describe the question in more detail, please.

Regards

#227564 Copied

mch

Participant

December 29, 2019 at 23:20

Hi,
1- I dont have blog in Menu: https://gyazo.com/6329b3125ef6aaefe26913cf7e00fa83, where people can find my blogs to click and go to the blog page and read?
I dont see Blog in menu: https://gyazo.com/87bd89c92770e18c469901da05e85bcc
My blog shows up in blog posts but not visible on my website so people can see and click https://gyazo.com/52bca0db8178c022703195c48a8577bc it should show up on menu like this https://gyazo.com/314b08d43816761a54526abf6cc620ea

2- all these fonts should change to something matching with menu font: https://gyazo.com/f114b4f16612a76db40330d7260011f5

#227583 Copied

Olga Barlow

Support staff

December 30, 2019 at 18:16

Hello,

1) Did you work with the WP menu before? Go to Appearance > Menus and choose the correct menu to edit. After that find the Blog page at the list of pages and add to your menu. Save menu http://prntscr.com/qhljsu

2) Provide us with the Dashboard access to your site.

Regards

#227601 Copied

mch

Participant

December 31, 2019 at 00:22

Hi, Thanks

1- I managed to add the blog now, but the images are not showing up on blog posts, it did at first but later they are not showing: https://gyazo.com/1114bd1cca7d62b2cc0f517061dadd3c
https://mahsa-watercolor.com/blog/

2- https://gyazo.com/cb848f7fe559b5ca4c5eea14eded75e5 Instagram takes me to Instagram.com but not my own IG page,

I can give me login but I it is good if I do it myself so I learn, Thanks

#227609 Copied

Olga Barlow

Support staff

December 31, 2019 at 08:08

Hello,

We need to check the settings to tell you what’s wrong. Please, provide us with temporary Dashboard access to allow us to check the settings and tell you how to fix mentioned issues.

Regards

#227612 Copied

mch

Participant

January 2, 2020 at 11:47

1-here it is
2- also there is another problem too: last image on right appears abit higher than the others in the raw: https://gyazo.com/3e5dbf9f2b2cbee99320b858a221cdaa
all should be in the same raw Thanks

Please contact administrator
for this information.

#227651 Copied

Rose Tyler

Support staff

January 2, 2020 at 14:56

Hello,

1) We can’t access your Dashboard – http://prntscr.com/qihfyb
IP address of the specialist who will work on your problem is 176.98.70.175 (Ukraine).
2) Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Products Masonry > Off.

Regards

#227672 Copied

mch

Participant

January 2, 2020 at 18:54

will you please try again? Thanks

#227682 Copied
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