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Layer slider install error,demo content error,home page not correctly showing

This topic has 25 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

Eva Kemp

Support staff

August 4, 2015 at 16:23

Hello,

In this case we need FTP credentials to check the issue from our side.
Please provide us with them.

Thank you.
Regards,
Eva Kemp.

#78509 Copied

gobiraj

Participant

August 18, 2015 at 06:30

Hi kemp,

i need one help i will give link for my ftp zip formatted wp files and please check it and correct those files.i need urgent to fix this kemp.

with regards,
gobi

Please, contact administrator
for this information.

#80560 Copied Theme version: xmarket 2.0 WooCommerce version: Wocmmerce 2.3.9

Jack Richardson

Support staff

August 18, 2015 at 06:50

Hello,

New theme version has been released.

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/xmarket/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#80563 Copied

gobiraj

Participant

August 18, 2015 at 09:55

Hi jack,

I have update latest theme but i have same issues please check it and rectify here i attach screenshot please check it and give me solution.

my theme shop page:
http://prntscr.com/85ydte

original theme shop page sidebar:
http://prntscr.com/85yedf

layerslider update issue:
http://prntscr.com/85yeqk

#80626 Copied Theme version: xmarket 2.1 WooCommerce version: Wocmmerce 2.4.4

Jack Richardson

Support staff

August 18, 2015 at 10:48

Hello,

Please create FTP account for us and provide the login details in private content.
It would be better if you give us FTP access and not sending zip archive.
Thank you.

Best regards,
Jack Richardson.

#80653 Copied
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