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Issue with core plugin - by nebcreative - on WordPress WooCommerce support

This topic has 25 replies, 4 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2020 at 20:06

    Hello,

    It seems theme bug if you use Instagram element and Instagram widget, one overwrites settings of the other. Our developers will take a look at this bug and I’ll inform you once they fix the problem.

    Regards

    #228600 Copied
    Avatar: nebcreative
    nebcreative
    Participant
    January 21, 2020 at 18:56

    I am also seeing this at kineticmotorworks.com as well

    thanks
    Nate

    #228644 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 22, 2020 at 16:15

    Hello,

    We have updated theme at https://nebcreative.com/cs20/
    Update theme to version 6.2.8.1 and XStore core plugin to version 2.1.2. After that follow the link https://www.kineticmotorworks.com/?et_reinit_instagram=true to force refreshing of the Instagram cache and let me know if it helps for the other site.

    Regards

    #228719 Copied
    Avatar: nebcreative
    nebcreative
    Participant
    January 23, 2020 at 17:40

    I believe the issue is solved. Thank you

    #228786 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 23, 2020 at 18:17

    Hello,

    Great. You are welcome.

    Regards

    #228792 Copied
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