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Install Issues - by ScottyWatty - on WordPress WooCommerce support

This topic has 47 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

Rose Tyler

Support staff

December 14, 2018 at 09:21
1) Please add this code in Custom css for page:
```
@media only screen and (max-width: 480px) {
    .swiper-entry.et-slider {
        height: 140px !important; 
    }
    .et-slider .slider-item {
        background-size: cover;
    }
}
```
2) http://prntscr.com/lut5bj

Regards
#205982 Copied
ScottyWatty

Participant

December 16, 2018 at 15:03

That has to go on every page that menu is on?
What about the slider issue?

#206025 Copied

Rose Tyler

Support staff

December 17, 2018 at 10:31

Sorry for the delay due to the weekends.

This http://prntscr.com/lut5bj – for this page – https://www.wirelesstimeclock.com/wordpress/wp-content/uploads/2018/12/Screenshot_20181213-111438_Chrome.jpg

Mobile Issues
– Home sliders – https://www.wirelesstimeclock.com/wordpress/wp-content/uploads/2018/12/Screenshot_20181213-111341_Chrome.jpg

– http://prntscr.com/lvxz8j for your Home page

If you have any question, please describe them in more details for better understanding. Thanks in advance.

Regards

#206046 Copied

ScottyWatty

Participant

December 17, 2018 at 19:35

On checkout I disabled the option for PayPal Credit but it is still showing up.
Also, shipping is always free, so how can i disable the calculate shipping?

#206080 Copied

Rose Tyler

Support staff

December 18, 2018 at 08:43

On checkout I disabled the option for PayPal Credit but it is still showing up.

– please check if you have the same situation with default WC theme – Storefront. We are able to help only in case problem relates to our theme.

Also, shipping is always free, so how can i disable the calculate shipping?

– http://prntscr.com/lwdiy8

Regards

#206097 Copied

ScottyWatty

Participant

December 18, 2018 at 17:17

I’m not sure what you mean by default WC theme. I am using your theme.
http://prntscr.com/lwl79q

#206137 Copied

Olga Barlow

Support staff

December 18, 2018 at 18:57

Hello,

The point is that option you are talking about is not our theme option and our theme should not affect it. So, you need to check if this work with the official WooCommerce theme Storefront. If it does ot work even with the official theme then you need to contact with WC plugin support. If it does not work with our theme only then create the new topic for this issue and provide us with Dashboard and FTP access to your site, provide screenshot of the problem for better understanding.

Also, I would be very grateful if you could create different topics for the different problems to avoid misunderstanding.

Regards

#206141 Copied
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