Import demo fail - by ejder077 - on WordPress WooCommerce support

This topic has 30 replies, 4 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

  • Avatar: ejder077
    ejder077
    Participant
    November 29, 2019 at 14:20

    OK

    I have translated files of WooCommerce and XStore Theme, can you give me instructions on how to upload them to another website?

    I have checked this link: https://xstore.helpscoutdocs.com/article/103-translation-files-update

    But I do not see how this documentary shows me how to upload the translated files.

    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2019 at 15:43

    Hello,

    https://xstore.helpscoutdocs.com/article/30-base-theme-translation – place .po and .mo files of the theme into /wp-content/languages/themes/ folder.
    Translation files of plugins should be placed in /wp-content/languages/plugins/ folder.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    November 30, 2019 at 03:06

    Hi,

    But there is already Po. and Mo. files, do I need to delete the original files?
    https://ibb.co/MMdKx5g

    Or can you help me to import them? I am afraid that I will ruin everything. Last time your colleague actually helped me to import the files

    It would be great if you can help me. Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2019 at 10:19

    Hello,

    I do not see the name of the destination folder on your screenshot, make sure that it is /wp-content/languages/themes/, because /wp-content/languages folder contains translations of WordPress.
    Correct names of XStore translation files in your case are xstore-zh_HK.po and xstore-zh_HK.mo.
    Provide FTP access (host, username, password, port), and we will help you to upload translation files.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    November 30, 2019 at 10:29

    Hello

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2019 at 11:31

    Hello,

    We need FTP. Contact your hosting provider to get FTP if you don’t have it.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    November 30, 2019 at 12:59

    HI

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2019 at 13:17

    Hello,

    I’ve uploaded translation files of the theme – http://prntscr.com/q48pdc
    Also, I’ve installed Loco translate plugin to be able to synchronize translation files http://prntscr.com/q48qfv You can disable+delete the plugin, but I would recommend using it because this plugin is very useful.
    I’ve created a translation for XStore Core plugin – http://prntscr.com/q48r06 > http://prntscr.com/q48r3l , you need to translate some strings for this plugin also http://prntscr.com/q48re7
    Let us know if you need any other assistance.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    November 30, 2019 at 13:40

    Thank you.

    You are so responsible.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2019 at 13:48

    You’re welcome!
    This topic will be closed. Please kindly open up new tickets for additional questions.

    Regards

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The issue related to '‘Import demo fail’' has been successfully resolved, and the topic is now closed for further responses

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