I see two Proceed to checkout buttons and/or two checkout payment forms

This topic has 24 replies, 3 voices, and was last updated 8 years, 1 month ago ago by Jack Richardson

  • Avatar: Comelen
    Comelen
    Participant
    February 18, 2016 at 18:10

    Thank you for solving the “checkout” button problem.
    However the revolution plugin doesn’t work. Please see the screenshot: https://www.dropbox.com/s/51j21urjbu6eakf/Screenshot%202016-02-13%2022.26.06.png?dl=0

    Also the main problem is about double checkout!!! I have to enter the credit card details twice (( Please help/ all plugins and the theme are updated already.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 18, 2016 at 21:32

    Hello,

    The problem on Checkout page is related to your modifications in the child theme folder wp-content/themes/legenda-child/woocommerce/checkout. When I renamed “checkout” folder the page was shown properly.
    So please check your changes in this folder.

    As for the Revolution Slider plugin it seems there is the problem with files owner/group. Please contact your hosting provider support to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Comelen
    Comelen
    Participant
    February 19, 2016 at 04:44

    thank you.
    I’ll look into that folder. Really appreciate your help.
    Unfortunately I have no options to contact Amazon AWS (
    But the slider worked fine before the theme and the slider plugin updates.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 19, 2016 at 10:27

    Hello,

    Here is the link of Amazon AWS contact page https://aws.amazon.com/contact-us/

    Best regards,
    Jack Richardson.

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