Hamburger menu not working on mobile since update to 8.0.1

This topic has 24 replies, 4 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: DebbieC
    DebbieC
    Participant
    July 26, 2021 at 18:45

    Too many people are reporting the same issue for it to be a simple cache clearing problem. I have now lost 4 days worth of customers as they cannot access products without the menu. Please can you look into this further, thanks. Debbie

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 28, 2021 at 10:58

    Hello, @Cindy

    Could you, please, provide us with link to your site and temporary WP Dashboard access?
    Do you use CDN on your site? Do you use cache plugin on your site?

    Regards

    Avatar: Cindy
    Cindy
    Participant
    July 28, 2021 at 19:12

    Yes we use Cloudflare CDN and we use Breeze cache. Temp provided in private area. Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 29, 2021 at 14:22

    Hello, @Cindy

    Clear the plugin cache and CDN cache and check after that.

    Regards

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The issue related to '‘Hamburger menu not working on mobile since update to 8.0.1’' has been successfully resolved, and the topic is now closed for further responses

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