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Filter by Categories (side categories) not working and also Categories Search not working

This topic has 5 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by KING IT SOLUTIONS

  • Avatar: KING IT SOLUTIONS
    KING IT SOLUTIONS
    Participant
    May 17, 2025 at 20:40

    HI.
    Please check why Filter by Categories (side categories) not working and also Categories Search not working?

    I also tried to disable ajax filter, clear cache, but not resolved.

    screenshots are attached.

    Please check and explain.

    thanks
    pritpal singh

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #444694 Copied Theme version: 9.4.11
    4 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 21, 2025 at 08:21

    Hello, KING,

    We have noticed that your website is currently using theme version 9.4.11, while the latest available version is 9.4.14. We kindly recommend updating the theme to the latest version, as it is highly likely that the issue you are experiencing has already been addressed in one of the recent updates.

    If you prefer, you may grant us permission to perform the update on your behalf.

    For a detailed changelog of the updates, please refer to the following link:
    https://xstore.8theme.com/update-history/

    Best regards,
    The 8Theme Team

    #445003 Copied
    Avatar: KING IT SOLUTIONS
    KING IT SOLUTIONS
    Participant
    May 21, 2025 at 11:18

    Hi.

    Please update the theme latest version and check the problem solution.

    thanks

    #445046 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 21, 2025 at 15:38

    We have updated your theme and applied the necessary changes. Kindly check and let us know if the issue still persists.

    Best regards,
    8Theme Team

    #445087 Copied
    Avatar: KING IT SOLUTIONS
    KING IT SOLUTIONS
    Participant
    May 21, 2025 at 18:43

    Thanks for the support! My topic “Filter by Categories (side categories) not working and also Categories Search not working” has been successfully resolved.

    #445094 Copied
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The issue related to '‘Filter by Categories (side categories) not working and also Categories Search not working’' has been successfully resolved, and the topic is now closed for further responses

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