This topic has 9 replies, 4 voices, and was last updated 2 months ago ago by Jack Richardson
Hello,
On Xstore theme in widgets – Filter by Brand and Categories doesn’t work correctly – Does not show all available categories and Brands.
Only some of the categories and brands are shown. They are full (not empty).
When writing a searched category in the search field, it says: “Sorry, we couldn’t find what you’re looking for”.
The Xstore theme, wordpress and plugins are updated to the latest version (they didn’t work even before the updates).
We are sending a screenshots of the filter that is not working correctly.
We ask for your assistance.
Thank you
https://www.8theme.com/topic/sidebar-cant-display-all-items-in-product-archive-page/#post-413267
I have encountered this issue before. He mentioned that I need to disable the cache for the Categories Filter Widget.
Hello, Chastic,
Thank you for contacting us and for using XStore.
1/ Please contact your hosting provider and ask to fix this memory error – https://prnt.sc/dOIsCYg-q5EI
2/ After that go to WooCommerce > Status > Tools > WooCommerce транзиенти , Brands transients > Clear + Regenerate the product attributes lookup table.
3/ Try this solution too – https://www.8theme.com/topic/sidebar-cant-display-all-items-in-product-archive-page/#post-413083
Warm Regards,
The 8Theme Team
Thank you for the answers!
Done 1 and 2 but still have problem. For 3 – where should the code be placed?
Hello, Chastic,
Thank you for your cooperation.
Please add the code to the functions.php file of the child theme.
Warm Regards,
The 8Theme Team
Thank you Rose Tyler!
All three steps are complete. The categories now work correctly, but there is no change in the Brands.
Hello @Chastic
Please, check now !
Kind regards, Jack Richardson
Hello Jack Richardson,
Everything works now. Thank you!
Please let me know if any further action is taken.
Kind regards,
Hello @Chastic
We are happy to know that everything functions like it expected.
We cleared the transients of Brands and everything worked normal.
Kind regards, Jack Richardson
The issue related to '‘Filter by Brand and Categories doesn’t work correctly’' has been successfully resolved, and the topic is now closed for further responses