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Faq with search, maybe u can help - by Tagbag

This topic has 27 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 09:15

    Hey,

    Among the example demos of your customers, I found this awesome support page on the following website:

    http://support.theduomo.com/en/

    Do you know how that was done? or which plugin is recommended for this?

    Regards
    Joey

    #198609 Copied
    26 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 09:43

    Hello,

    Thanks for the question.
    This site is created using our theme https://theduomo.com/en/gps-tracker-watch-elderly/ but the support page is not a part of our template, so I can not say what was used to create it, unfortunately.

    Regards

    #198611 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 11:15

    Ah ok np. ^^

    I saw your new themes, it´s fking awesome!
    So i have a few questions now:

    1) How can i get this login preview:
    login-preview
    https://xstore.8theme.com/product-category/women/

    2) How can i get the colors in the shop sidebar:

    3) How can i get the shopping-cart icon? tried to use the content of: before.

    These are all great features.

    Best regards
    Joey 🙂

    Please, contact administrator
    for this information.
    #198619 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 12:26

    It is a new xstore theme update (5.0). Here you can find more information and changelog https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 http://prntscr.com/ko7big
    1. The login form will change displaying automatically after the update.
    2. Please watch this video tutorial – https://www.youtube.com/watch?v=XO-PDvhPypc&index=8&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
    3. Theme Options > Header > Header layout > http://prntscr.com/ko7dbw

    Regards

    #198624 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 12:56

    So many things I was looking for! Great work 8theme-Team. I could howl with happiness.

    Just a pity that I bought the plugin “WooCommerce Variation Swatches” half a month ago 😀
    Can u explain me how to install the update? Or could u do it for me?
    I already have a backup from the current stand.So only if it would be possible ^^

    Regards
    Joey!

    Please, contact administrator
    for this information.
    #198627 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 14:27

    Please follow our documentation to update theme and core plugin via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update
    P.S. In the extracted package, you will find archives – http://prntscr.com/ko93jp
    To update Core plugin, switch to your server with FTP and copy extracted plugin folder into wp-content/plugins/ folder on your server.

    Regards

    #198634 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 15:00

    Hey,

    thank u. I have uploaded the following folders in my / wp-content / plugins.

    Was that right? Because nothing has changed. Or do I have to do something else?

    Regards
    Joey

    #198639 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 15:09

    Hello,

    Follow the steps below to update theme through FTP:
    – Download the zipped package from ThemeForest and extract to your desktop.
    – In the extracted package, you will find XSTORE_5.0_BETA folder > archive XStore_Theme_v.5.0_Beta.zip the WordPress theme.
    – Extract the zip file and upload the extracted XStore folder to /wp-content/themes/ folder on your server with overwriting.

    Regards

    #198641 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 15:29

    Ok, it works. But some elements are wrong.

    I had to upload the folder “et-core-plugin” in /wp-content/plugins. And the Folder “xstore” into /wp-content/themes, true?

    Can these errors come from loading both folders in /wp-content/plugins?

    Nice day
    Joey

    #198643 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 15:52

    You uploaded folders correctly. Please go to Theme Options and change any option > save settings > change the option back and save one more time then clear cache and check result.
    Let us know if you need any further assistance.

    Regards

    #198647 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 16:12

    Unfortunately it does not work.
    Some more tips? 😀

    Regards
    Joey

    #198649 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 16:15

    Have you cleared cache?
    Please provide screenshots for better understanding and I will ask our developers about help.

    Regards

    #198651 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 16:21

    Please add this code in Global Custom css:

    .products-per-page {
    margin-left: 18px;
}
.swipers-couple-wrapper .vertical-thumbnails .swiper-custom-left, 
.swipers-couple-wrapper .vertical-thumbnails .swiper-custom-right {
    text-align: center;
}
.mobile-header-logo {
    background: #161826;
    padding-bottom:  15px;
}

@media only screen and (max-width: 768px) {
    .filter-wrap .filter-content .products-per-page {
        display: none;
    }
}

    Regards

    #198652 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 16:23

    yeah, i cleared cache.

    So the footer looks like this now:
    footer now

    And before, it looked like this: (with another Tagbag-Logo^^)
    footer-before

    The product page looks like this now:

    And before, it looked like this:

    Regards
    Joey

    #198653 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 16:24

    Here is your speed test result after the update – http://prntscr.com/koarsu
    You may also check our Speed Optimization settings in Theme Options, for example, Remove query strings from theme static resources -> on.

    Regards

    #198654 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 29, 2018 at 16:30

    Ok i did.

    Before i forget it:

    The Single Product Page hasnt a wishlist icon anymore. And some more issues like a wrong presentation for the share icons

    Regards

    #198655 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2018 at 07:28

    Hello,

    Thanks for screenshots. As you can see on our new demos and in the changelog, XStore 5.0 beta has been rebuilt from the scratch, so theme got better speed results and changed styles.
    Please check new settings in Theme Options, there more settings for Shop and our Variation swatches https://www.youtube.com/watch?v=XO-PDvhPypc&index=8&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
    Also, if you want something more, custom css code can be used. We are ready to help with custom css.
    Let us know if you need any further assistance.

    Regards

    #198665 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 30, 2018 at 11:04

    Ok. Thank u.

    I would have a few question:

    1) The searchbar in the filter bar of my shop looks currently like this:

    Its looked like this before:

    Can you please tell me how I can make the search bar look like before?

    2)

    There are so many colors in my shop sidebar. Most are not needed for the respective category. How can I exclude existing colors?

    3)

    How can I remove the product counter of the categories?

    4) My single product page looked like this before:

    Now it looks like this. I liked it so much before^^

    4.1) Is it still possible to position the wish list right next to the shopping cart?
    4.2) Some translations in the checkout and also here with the word “Share” are no longer in German.
    4.3) The variation selection of the single product page is no longer vertically centered. When I used the plugin “WooCommerce Variations Swatches”, it was done with the following code:

    .product-information table.variations td.value.woo-variation-items-wrapper {
    display: table-cell;
    }
    .variations tr {
    border-bottom: 1px solid #e9e9e9;
    height: 80px !important;
    }

    Can you possibly tell me what the code is now?

    Regards
    Joey

    #198679 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2018 at 12:15

    Hello,

    1-4. Please add this code in Custom css:

    .filter-content .woocommerce-product-search button {
    font-size: .85rem !important;
    width:  auto;
    color: #fff;
    padding: 0 7px;
    border-color: #e1e1e1 !important;
    border-left: none;
    position:  static;
}
.filter-content .woocommerce-product-search button:before {
    display: none !important;
}
.filter-content .woocommerce-product-search input[type=search] {
    padding-right: 1.07em;
    border-right:  none;
}
.filter-content .woocommerce-product-search {
    display:  flex;
}
.product-information table.variations td.label, .product-info-wrapper table.variations td.label, .product-summary-center table.variations td.label,
.product-information table.variations td.value, .product-info-wrapper table.variations td.value, .product-summary-center table.variations td.value {
    vertical-align: middle;
}
.variations_form tr:last-child .st-swatch-preview {
    margin-bottom: 0; 
}
.variations_form tr:last-child .st-swatch-preview {
    margin:  0;
}
.product-content .yith-wcwl-add-to-wishlist {
    position:  absolute;
    bottom: 22px;
    right: 15px;
    transform: translateY(-100%);
    margin: 0;
}
.product-content .yith-wcwl-add-to-wishlist a {
    font-size:  0;
}
.product-content .yith-wcwl-add-to-wishlist a:before {
    font-size:  1.14rem;
    margin:  0;
}
.product-content .yith-wcwl-add-to-wishlist .yith-wcwl-wishlistaddedbrowse a:before, 
.product-content .yith-wcwl-add-to-wishlist .yith-wcwl-wishlistexistsbrowse a:before {
    content: "\e92d";
}
.product-content .yith-wcwl-add-to-wishlist .loader-circular {left: -7px;}

    2. There is no such possibility, unfortunately. You can submit a request here – https://www.8theme.com/topic/suggestions-and-proposals-2/
    3. Appearance > Widgets > Shop sidebar > Product categories > unselect Show product counts.

    Regards

    #198683 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    August 30, 2018 at 13:30

    Ok thank u very much.

    Is it also possible to change the share bar:

    now it looks like this:
    now

    before it looked like this:

    Can it looks like before again?^^

    Regards
    Joey

    #198686 Copied
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