This topic has 28 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp
Hello @chyj82,
We’ve tested your site with default Legenda theme and didn’t see any problem with removing items in cart. Please check it.
Regards,
Robert Hall.
Hello
I activate patent LEGENDA theme. And visit guest user. But, the issue didn’t solved currently.
Of course, I delete all browser cache befer add to cart. I add to cart some prodcut. Cart page alwase fine. But, Cart in header some time fine and some time wrong. Please refers follow image.
Please check again and help for soved this issue. I don’t understand that always everythig is fine when admin user but, guest user always error cart in header.
Please help me.
Thanks
Jeong
Hello,
Sorry, but we aren’t experiencing this issue visiting your site as a guest.
Please try to check it with some other browser and other Internet provider.
Thank you.
Regards,
Eva Kemp.
Hi,
I’m test another browser and another PC. I think there is some problem yet. Because, Your company another theme demo :https://www.8theme.com/demo/blanco-wo/shop/
It is no problem same PC and notebook.
But legenda theme demo: https://www.8theme.com/demo/legenda/
Same problem as like my website currently.
Please check it again.
Thanks
Jeong
Hello,
I’m waiting for your response yet. If you can’t solved this iussue. Please offer theme “BLANCO” and licence. Then i’ll compare both theme.
Look forward to your soonest response.
Thanks
Jeong
Hello,
We’ve deleted cache folder via FTP and disabled cache in wp-config.php file.
Please clear your browser cache and check again.
Thank you.
Regards,
Eva Kemp.
Hello,
Thank you for your help. Everything is fine now. I’m very appericate for your patence and help.
However, When if disabled cashe, should be my website loading speed down? I checked my website speed at http://pagespeedgrader.com/. The result donw speed about aroun 10% than before. There is not possible speed up my website? I can’t use plugin like “wp-super-cache”? And If i want enable cache, What can i do?
Thanks
Joeng
Hello,
Slow site load can be caused by 3rd-party plugins. Try to disable them and check time load after that.
Also it can be caused by server limits that are enabled on your host. In this case you need increase your hosting plan.
Regards,
Eva Kemp.
Tagged: error cart, guest user, header, themes, woocommerce, wordpress
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