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Conflict between theme and plugin YITH WooCommerce Compare

This topic has 28 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Artur

  • Avatar: Artur
    Artur
    Participant
    October 10, 2022 at 15:31

    Are you from Ukraine ?, but can I communicate in Russian ?, I’m just from Armenia and English is not very convenient for me

    #336150 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2022 at 15:33

    I’ve tried to connect from this one – 176.98.91.219, right now.
    This is ip 176.98.89.228 of one of our dev, the problem will be passed to him, once I get the correct access from you.

    Regards

    #336151 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2022 at 15:34

    Да, вы можете отвечать здесь на русском

    #336152 Copied
    Avatar: Artur
    Artur
    Participant
    October 10, 2022 at 15:36

    Хорошо, я исползую хостинг Beget, и вот ответ тех поддержки Beget

    Дело в том, что украинские интернет-провайдеры блокируют запросы к российским IP-адресам, из-за чего у пользователей с территории Украины могут наблюдаться проблемы с доступом к сайтам на нашем хостинге.

    Пожалуйста, попробуйте воспользоваться VPN-сервисами для подключения к нашим IP-адресам из Украины.

    #336153 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2022 at 16:37

    Я передал эту тему нашей команде разработчиков. Дам вам знать, как только получите ответ. Пожалуйста, будьте терпеливы

    #336159 Copied
    Avatar: Artur
    Artur
    Participant
    October 10, 2022 at 18:31

    Хорошо, буду ждать

    #336166 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2022 at 15:04

    Hello,

    Fixed. Clear cache and check now.
    The fix will be included in the next update also.

    Regards

    #336236 Copied
    Avatar: Artur
    Artur
    Participant
    October 11, 2022 at 18:31

    Хорошо, спасибо вам

    #336241 Copied

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