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Classico Installation problems - by paowillis

This topic has 51 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

paowillis

Participant

August 3, 2015 at 19:03

Hello Eva!
My Instagram definetly is not working..
I´m sure it is not private and still can see them.
a few weeks ago I told you that my site is really slow..
and some things are not working properly, you told meyou could reupload the Theme.
what i´m doing is to back up the whole site in my computer via ftp so in case something goes wrong we can reset it (it should be up in acouple of hours

so Maybe The re upload could help with allt he issues
have you made any improvements to Classico? nwe version? i know it was really new when i got it..
thank you
Paola

#78333 Copied

Eva Kemp

Support staff

August 3, 2015 at 19:51

Hello,

So do you confirm we may reupload the theme?

Regards,
Eva Kemp.

#78347 Copied

paowillis

Participant

August 3, 2015 at 22:23

Yes i did Back up,
Do you think the re upload will improve the performance?

thank you

#78377 Copied

Eva Kemp

Support staff

August 4, 2015 at 09:11

Hello,

I’ve reuploaded the theme and updated required plugins.
Please check Instagram widget now.
Concerning the site performance, try to disable 3rd-party plugin and check its load after that.

Regards,
Eva Kemp.

#78429 Copied

paowillis

Participant

August 7, 2015 at 21:25

Hello Eva!
Thanks for re uploading, but after that Hoover on Product pictures is not working again..
You solved this previously, but now it is not working again
Can yo check it please?

#79054 Copied

santiarango

Participant

August 7, 2015 at 22:38

Hi! I just bought Claisco but right after activation in WordPress Theme panel I get these two errors:

Warning:require_once(themes/classico/framework/thirdparty/options-framework/ReduxCore/inc/class.redux_instances.php) [function.require-once]: failed to open stream: No such file or directory in /themes/classico/framework/thirdparty/options-framework/ReduxCore/framework.php on line 35

Fatal error:require_once() [function.require]: Failed opening required ‘/themes/classico/framework/thirdparty/options-framework/ReduxCore/inc/class.redux_instances.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /themes/classico/framework/thirdparty/options-framework/ReduxCore/framework.php on line 35

What`s the problem here?
Thanks for your help.

#79058 Copied Theme version: 1.2 WooCommerce version: 2.3.13

Eva Kemp

Support staff

August 8, 2015 at 08:32

Hello @santiarango,

Seems you uploaded not all files.
Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#79073 Copied

Eva Kemp

Support staff

August 8, 2015 at 08:38

Hello @paowillis,

The issue has been fixed.
Please check.

Regards,
Eva Kemp.

#79075 Copied

santiarango

Participant

August 8, 2015 at 20:42

Hi Eva, I downloaded clasico theme again from EvatoMarket and this time it has: class.redux_instances.php but now there is another file missing: extension_theme_updater.php which is in: /classico/framework/thirdparty/options-framework/extensions/theme_updater/extension_theme_updater.php’

I got these two errors:

Warning: require_once(/home/content/13/9948413/html/inaristore/wp-content/themes/classico/framework/thirdparty/options-framework/extensions/theme_updater/extension_theme_updater.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/13/9948413/html/inaristore/wp-content/themes/classico/framework/thirdparty/options-framework/loader.php on line 22

Fatal error: require_once() [function.require]: Failed opening required ‘/home/content/13/9948413/html/inaristore/wp-content/themes/classico/framework/thirdparty/options-framework/extensions/theme_updater/extension_theme_updater.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/13/9948413/html/inaristore/wp-content/themes/classico/framework/thirdparty/options-framework/loader.php on line 22

#79118 Copied Theme version: 1.2 WooCommerce version: 2.3.13

santiarango

Participant

August 8, 2015 at 20:53

Could you please provide a link to download the Theme with all files needed for proper installation?

Thanks.

#79119 Copied Theme version: 1.2 WooCommerce version: 2.3.13

Eva Kemp

Support staff

August 10, 2015 at 09:50

Hello @santiarango,

As I see you replied in other topic that the issue had been resolved. Is everything fine now?

Regards,
Eva Kemp.

#79171 Copied
Tagged: classico, installation, problems, themes, woocommerce, wordpress
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