Can't Edit Pages - by Elimy - on WordPress WooCommerce support

This topic has 29 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2017 at 08:25

    Hello,

    Is it fine now http://prntscr.com/fv39xb ?

    Regards

    Avatar: Elimy
    Elimy
    Participant
    July 20, 2017 at 13:30

    Hi!
    Thanks for your help !

    Can you tell me why the presentation of my category page is different ?
    – here https://www.myyaam.com/category/le-bon-etat-d-esprit/
    – here https://www.myyaam.com/category/les-bons-reflexes/
    – and here https://www.myyaam.com/category/mieux-vivre-au-quotidien/

    The one I want is this one : https://www.myyaam.com/category/mieux-vivre-au-quotidien/

    And here ir a screenshot others problems.

    Thanks for your help to resolve.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 10:18

    Hello,

    Please try to disable 3-rd party plugins and then check your category pages.

    You can use this code in Custom css to change font size of fixed menu items:

    .fixed-header .menu > li a {
        font-size: 12px;
    }

    We will fix menu font options in new theme update.

    Regards

    Avatar: Elimy
    Elimy
    Participant
    July 21, 2017 at 15:11

    Perfect for the header ! Thanks !

    What do you means with 3-rd party plugins ?
    Is it that : http://pch.custhelp.com/app/answers/detail/a_id/576/~/how-do-i-disable-my-3rd-party-plugins-in-my-web-browser%3F ?
    If yes, I don’t understand what It will change for every visitor.
    any way, I don’t really understand what to do. Is it a problem with my chrome plugins ?

    Also what about the size of text in the blog page ?
    Actually, i use a <span> to use a different text-size in the first pragraph of my body text, in the posts affected with the problem.
    Also, descritption disappear of these posts in “related posts” as you can see at the end of the post, here : https://www.myyaam.com/le-sucre-nest-pas-lennemi-que-lon-croit/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 16:31

    Hello,

    Sorry for the long delay.
    3-rd party plugins – means the plugins that are not included in the theme package are not in the list of required plugins.

    Please provide screenshots to better understanding problem with text on blog page.

    Please add excerpt on this post page http://prntscr.com/g0kryc > http://prntscr.com/g0krg5

    Regards

    Avatar: Elimy
    Elimy
    Participant
    July 28, 2017 at 15:27

    Hello.

    thanks, it’s now OK for text on blog page !

    3-rd party plugins – means the plugins that are not included in the theme package are not in the list of required plugins.

    Ok, so I have to unactive and try one by one until I find to one involved ?

    I have a new question.
    As I can choose which footer I use on my pages, is it possible to get different header ? Actually, I created different menu (so that it’s ok). But I also would like to change the logo image only on some page defined.

    Thanks for you help !

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2017 at 13:42

    Hello,

    Sorry for the delay.

    Yes, disable all the plugins and activate one by one to find which plugin causes the damage.

    Go to Edit page > Page Layout (Use custom footer for this page, Header type, Custom header, Custom navigation for this page, Logo image for this page).

    Regards

    Avatar: Elimy
    Elimy
    Participant
    August 9, 2017 at 18:56

    Hi.

    Ok, thanks a lot !

    A question :
    A scan of my webiste determined 2 files as “unsecured”
    “www/wp-content/screets-chats/links/special/public/jsonparser.php”

    “www/wp-content/languages/mo.php”

    So, I deleted them. I don’t use screets-chat, so no problems. But what is tis file mo.php ? Is it from the new theme version ?
    I thought I need to tell you this problem to know if it’s a problems from the plugins, from the new version, or independent… ?

    Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2017 at 12:36

    Hello,

    It is strange because folder of WordPress Live Chat Plugin should be in wp-content/plugins folder with name “screets-lc”.
    However, these files do not relate to our theme.

    Regards

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