This topic has 22 replies, 5 voices, and was last updated 7 years, 6 months ago ago by Eva Kemp
Hello Eva Kemp,
Thank you for your reply.
I installed a fresh WordPress version on another domain (another host too). The website responded really fast (Also with the WooCommerce plugin). But as soon as I install the Classico theme, the website is really slow again. Same problem….
Please tell me if there will come a fix for this issue on a short notice because I cannot sell a single product right now!
Please let me know if you can not fix this issue. Because if so, I am forced to use another theme and I would like a refund of my purchase.
For now I rate the theme with 1 star only. I really like the look and feel and all the possibilities. But the slow speed is too big of an issue.
Does not work for me.
Hello @JJVR1990,
Please take our apologies but we did our best to improve theme speed loading. For now we can do nothing. If you want to get refund you need contact Envato support https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Regards,
Eva Kemp.
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