About WPML - by MlikeMind - on WordPress WooCommerce support

This topic has 54 replies, 4 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson

  • Avatar: MlikeMind
    MlikeMind
    Participant
    July 4, 2016 at 17:12

    please

    Avatar: Eva
    Eva Kemp
    Support staff
    July 4, 2016 at 17:53

    Hello,

    Royal 2.7.1 version is compatible with Woocommerce v2.6.x.
    I’ve select layout without sidebar in Theme Options > Single Product Page as you don’t use any widgets there. Please check single product page now.

    You had this code in Cart page editor: <pre>[woocommerce_cart]</pre>
    I’ve removed <pre> tags. Check Cart page now.

    Regards,
    Eva Kemp.

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 16, 2016 at 21:04

    Hello,

    Someone made a review of a product in the website but only the customer seems to see it.
    I cant see it.

    How can I do please thanks.

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 16, 2016 at 23:14

    I can see “1 comment” on the wp admin but I can’t approve it, it’s not showing

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2016 at 08:12

    Hello,

    As I see you are using old versions of WordPress, the theme and required plugins.
    Please update them to the latest versions and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 17, 2016 at 18:26

    Hello,

    I updated the theme, wordpress and plugins except for ROYAL PSD part 1 and 2 but the comment still doesn’t want to show.

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 17, 2016 at 18:27

    I installed all the plugins too except for Royal PSD – OnePage v – part 1 and 2 and still not working

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 17, 2016 at 18:31

    and now the theme is weird it’s not like before : http://www.hostingpics.net/viewer.php?id=412474Capturedecran20160917a193106.png

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 17, 2016 at 18:36

    ok, I’ve figured it out why it wasn’t showing but now the problem is that the review is only on the english version of the product and not the french one, how can I do to show the review on the both version ?

    and please how can I fix the theme because it’s looking weird now : http://www.hostingpics.net/viewer.php?id=412474Capturedecran20160917a193106.png

    Avatar: Eva
    Eva Kemp
    Support staff
    September 19, 2016 at 08:47

    Hello,

    Have you edited theme files?
    May we reupload the theme?

    Regards,
    Eva Kemp.

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 20, 2016 at 03:01

    Yes please do it

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 20, 2016 at 08:57

    Hello,

    I’ve reuploaded theme files.
    Please clear browser cache and check the site now.

    Best regards,
    Jack Richardson.

    Avatar: MlikeMind
    MlikeMind
    Participant
    September 20, 2016 at 14:40

    Hello,

    Great it’s working now but one more question, like I said the problem is that the review of a customer is showing only on the english version of the product and not the french one, how can I do to show the review on the both version ?

    English version is showing : http://alhanif.net/product/aisha-nidha/?lang=en
    French version is not showing : http://alhanif.net/produit/aisha/

    thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 20, 2016 at 17:32

    Hello,

    This is related to WPML configuration. Please refer to this topic https://wpml.org/forums/topic/how-to-show-woocommerce-reviews-in-both-languages/

    Best regards,
    Jack Richardson.

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