This topic has 54 replies, 4 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson
please
Hello,
Royal 2.7.1 version is compatible with Woocommerce v2.6.x.
I’ve select layout without sidebar in Theme Options > Single Product Page as you don’t use any widgets there. Please check single product page now.
You had this code in Cart page editor: <pre>[woocommerce_cart]</pre>
I’ve removed <pre>
tags. Check Cart page now.
Regards,
Eva Kemp.
Hello,
Someone made a review of a product in the website but only the customer seems to see it.
I cant see it.
How can I do please thanks.
I can see “1 comment” on the wp admin but I can’t approve it, it’s not showing
Hello,
As I see you are using old versions of WordPress, the theme and required plugins.
Please update them to the latest versions and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also required plugins can be downloaded here https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
Hello,
I updated the theme, wordpress and plugins except for ROYAL PSD part 1 and 2 but the comment still doesn’t want to show.
I installed all the plugins too except for Royal PSD – OnePage v – part 1 and 2 and still not working
and now the theme is weird it’s not like before : http://www.hostingpics.net/viewer.php?id=412474Capturedecran20160917a193106.png
ok, I’ve figured it out why it wasn’t showing but now the problem is that the review is only on the english version of the product and not the french one, how can I do to show the review on the both version ?
and please how can I fix the theme because it’s looking weird now : http://www.hostingpics.net/viewer.php?id=412474Capturedecran20160917a193106.png
Hello,
Have you edited theme files?
May we reupload the theme?
Regards,
Eva Kemp.
Yes please do it
Hello,
I’ve reuploaded theme files.
Please clear browser cache and check the site now.
Best regards,
Jack Richardson.
Hello,
Great it’s working now but one more question, like I said the problem is that the review of a customer is showing only on the english version of the product and not the french one, how can I do to show the review on the both version ?
English version is showing : http://alhanif.net/product/aisha-nidha/?lang=en
French version is not showing : http://alhanif.net/produit/aisha/
thanks
Hello,
This is related to WPML configuration. Please refer to this topic https://wpml.org/forums/topic/how-to-show-woocommerce-reviews-in-both-languages/
Best regards,
Jack Richardson.
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