A lot of problems with the 5.0 version of the theme

This topic has 30 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

  • Avatar: designerobot
    designerobot
    Participant
    July 3, 2019 at 15:49

    Hello,

    Here is them! Thanks a lot for the help.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 3, 2019 at 16:22

    Hello,

    FTP pass is not correct
    Response: 331 User 8theme@raffaeleiannello.com OK. Password required
    Command: PASS **************
    Response: 530 Login authentication failed

    Regards

    Avatar: designerobot
    designerobot
    Participant
    July 4, 2019 at 12:37

    It’s really weird, just tried on another computer and it works fine.

    Could you try again pls?

    Please contact administrator
    for this information.
    Avatar: designerobot
    designerobot
    Participant
    July 4, 2019 at 16:06

    Are you working on it?
    I have just received an email from WordPress that says:

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, WooPress Child.

    First, visit your website (https://www.*****.com/it/) and check for any visible issues. Next, visit the page where the error was caught (https://www.*****.com/wp-admin/admin-ajax.php) and check for any visible issues.

    In addition, now there is a white band on each page, above the header

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 4, 2019 at 16:43

    Hello,

    Yes, we have been working. Check site now. http://prntscr.com/oalqes changes we made.

    Regards

    Avatar: designerobot
    designerobot
    Participant
    July 4, 2019 at 16:56

    Hello,

    thanks for the change. I saw that now the code is slightly different … but the result is always the same though. That is the number shown is the total number (of the three languages) and not that of the single language as I wanted.

    https://prnt.sc/oam79m

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 4, 2019 at 17:47

    Hello,

    Oh, sorry. Seems I misunderstood where exactly you want to change the number. I’ll inform developers and will reply you back once they fix.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 4, 2019 at 17:47

    Hello,

    Oh, sorry. Seems I misunderstood where exactly you want to change the number. Fixed.

    Regards

    Avatar: designerobot
    designerobot
    Participant
    July 4, 2019 at 22:22

    Hello,

    Thank you so much!!! It’s exactly what I wanted.

    You can mark as solved this topic.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 5, 2019 at 07:27

    Hello,

    You are welcome!

    Regards

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