We please need help and are unable to reach anyone and get our topic posted.
Hi, I checked and did not see my topic submitted so we are submitting again.
When we click checkout it brings up this strange transparent box and gets stuck.
Screenshot: http://postimg.org/image/om5adhf2d/
We have Pay Pal pro set up correctly, SSL installed correctly and all settings are correct. We changed to Pay Pal Standard and it does it with this too instead of bringing people to pay pal to check out so this indicates a theme issue.
The clients are furious as their cart has not worked for 2 weeks.
I keep submitted support help with not reply.
Please help and thank you in advance.