Reply 43372 to: Products are down

Avatar: mariemassephoto
mariemassephoto
Participant
February 18, 2015 at 15:29

I didn’t remove anything though it could have been lost when doing the update, because I have no idea what I am doing. I will ask the host to restore the file from backup.

I understand you checked “Add to cart” and it is not working still. I have cleared my cache and tried in both Safari and Chrome as well as I’m still getting emails from unhappy people trying to click Add to Cart from the product pages. It is working from the homepage and main store page that shows all products, but it is not working from the individual product pages, such as: http://www.fearlessandframed.com/shop/family-history-photo-sessions/ or http://www.fearlessandframed.com/shop/session-sparks-photo-session-ideas-ebook/

All that happens when we click Add to Cart on the product pages is they load and load and load and it never moves forward or even gives an error. It just gets stuck.

Please please help, I’ve received 5 emails this morning and 15 overnight and have no idea how to fix this.

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