Reply 42586 to: Problem on the website / the whole screen display is not perfect and showing …

Avatar: Eva
Eva Kemp
Support staff
February 16, 2015 at 12:55

Hello @ijedlickova,

Sorry for a delay.
It’s caused by a lot of queries after Woocommerce plugin update. Thank you for your understanding and patience.

Concerning your issue we need also FTP access which you were asked in the previous posts, not only wp-admin.
Please provide us with FTP credentials as well. If you don’t know where to find them you should ask your hosting provider.

Also as I see you have very old version of the theme.
Please update it http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Don’t forget to create a back up before update!

How to update the theme is shown in our video tutorial:
https://www.youtube.com/watch?v=KdWESIIPU1k

Thank you.
Regards,
Eva Kemp.

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