Reply 357818 to: Menu Icons change on certain pages to flag icon

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
May 27, 2023 at 05:01

Hello @uguranlar,

If you are using a caching plugin such as LightSpeed Cache on your website, please disable it and then clear your browser cache before checking back.

And if still, the issue will persist then we recommend that you disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clear the cache of your browser, and then check if the issue persists. It is possible that one of the additional plugins is causing the problem.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations, and also please share the site WP Admin URL and Credentials with us under the private content area of this topic, so that we can investigate and provide assistance.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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