Reply 357736 to: Transaction fails, get “authentication values” error
Tony Rodriguez
Support staff
May 26, 2023 at 05:41
Hello, @michaelmilauskas,
Great job on solving the issue! It sounds like you identified two important factors that were causing the problem. First, obtaining the Public Client Key from Authorize.net was crucial, and it’s great that you have it now. Additionally, you discovered that your password manager, Dashlane, was replacing the Authorize.net keys with incorrect information. By preventing Dashlane from auto-filling those fields and inputting the correct information, you were able to successfully process a transaction.
Your resourcefulness and attention to detail in troubleshooting the problem are commendable. If you have any further questions or need assistance with anything else, feel free to let me know.
