Reply 357679 to: Problem With Category Widget in Shop Sidebar

Avatar: Rose Tyler
Rose Tyler
Support staff
May 25, 2023 at 10:03

Hello Atdsevo,

Thank you for contacting us and for using XStore.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Kind Regards,
8theme team

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