Reply 357665 to: Important issue from XStore Theme UX/UI DESIGN Issue

Avatar: Rose Tyler
Rose Tyler
Support staff
May 25, 2023 at 09:07

Hello BPM-AD,

Thank you for your response.

1/ You can see the same displaying on our demo – https://xstore.8theme.com/elementor/demos/grocery-market/ https://prnt.sc/juBEQs1aWKgL (Chrome browser), so it is not a bug but a predefined behavior.
You can post a request to our dev team about changing it – https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our dev team will consider improving this in one of the upcoming updates.

2/ We would be glad to help you with this issue, however, speed optimization is out of the scope of our support as website speed depends on various factors that we do not control.
This means that for many of the things that need to be improved, the 3rd party plugins/services might be required.
What I can do is share the links that can help you with speed optimization: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website https://elementor.com/help/speed-up-a-slow-site/

We would recommend you check activated plugins and disable unrequired ones because every additional plugin shows down the site a bit.
Also, contact your hosting provider to “Reduce initial server response time” and ask what else they can do to speed up the site.

3/ “all green square don’t appear etc etc and the call to action not appear” – please provide screenhots of mentioned elements from the demo.

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

4/ Please provide screenhots of problems from the Cart page.

Kind Regards,
8theme team

Please contact administrator
for this information.
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