Reply 357406 to: add to cart bug and not in stock bug after update

Avatar: Rose Tyler
Rose Tyler
Support staff
May 22, 2023 at 13:07

Hello @Tal,

Thank you for your response.

Strangely, we can’t see the problem still.

We wanted to add a code to child theme to test something, but the child theme is not activated on your site.
You are using a parent theme. Do you have plans to use a child theme?

Please note that the child theme does not inherit the theme options of the parent theme, if you enable the child theme, you need to import options from the parent theme.
Go to Theme Options (when the parent theme is activated) > Import/Export > download the export file. After that activate the child theme > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.

Kind Regards,
8theme team

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