Reply 357284 to: add to cart bug and not in stock bug after update

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
May 20, 2023 at 06:31

Hello @Tal,

Thank you for providing a detailed video of your issue.

We have checked your site and it appears to be working properly. However, the issue only occurs after multiple attempts. This is likely due to the server cache CDN that is activated on your site, as shown in the screenshot: https://postimg.cc/QHswhRx1. We suggest that you contact your hosting provider to flush the server cache and disable the CDN while you are in the development process.

Additionally, we recommend that you update the Theme and Core plugin on your site to the latest version, as you are currently using an older version. Then, please deactivate all third-party plugins on your site and clear the browser cache. We hope this will resolve your issue. If not, please take a complete backup of your site and share the site FTP Login details in the private content area of this topic so that we can further investigate.

Best Regards,
8Theme’s Team

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