Reply 356716 to: Xstore built in email builder is not working properly

Avatar: Rose Tyler
Rose Tyler
Support staff
May 15, 2023 at 10:45

Hello, Yohan,

Thank you for contacting us and for using XStore.

The most likely that you may have additional plugins that allow you to separate different emails for different types of customers, which may be the cause of incorrect styling of sent emails. In your case, we consider it impossible to implement this solution globally, so we suggest that you use default emails (disable our Built-in Email Builder).

Kind Regards,
8theme team

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