Hello, Nick,
Thank you for contacting us and for using XStore.
We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
We would recommend you contact support of the plugin first. Please let us know their answer.
Kind Regards,
8theme team