Hello, Isotto,
BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your reply and moved access into the Private Content area.
You have not replayed about problems you faced and what exactly assistance is needed from our side.
As we can see, our theme is not installed on your site. Please follow this article to install XStore – https://xstore.helpscoutdocs.com/article/12-theme-installation
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team