Reply 356017 to: When trying to view products in a Brand it goes to 404 page not found
Tony Rodriguez
Support staff
May 9, 2023 at 05:55
Hello @Kostas,
We kindly request that you provide us with the URL of the page on which you are experiencing the issue, as well as temporary access to the WordPress admin of your website. This will allow us to take a closer look at your settings and provide you with a more precise and specific solution.
To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.
Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.
