Hello Eleni,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please follow next steps:
– unregister theme – https://prnt.sc/fIdNdLjNXJai
– re-enter purchase code and register the theme
– go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09
You may try to update the theme after that and you should not face any issue.
Or do the update manually via ftp – https://xstore.helpscoutdocs.com/article/63-theme-update
Best Regards,
8Theme’s Team