Reply 351855 to: Product gallery not showing on my admin and live website

Avatar: Rose Tyler
Rose Tyler
Support staff
March 31, 2023 at 09:45

Hello, Norliden,

1/ Ask your hosting provider to downgrade the PHP version to 7.4 or 8.0.

2/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Let us know results.

Kind Regards,
8theme team

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