Reply 351824 to: Formatting of images on home page all messed up

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
March 31, 2023 at 06:52

Hello, @NicC,

In order to troubleshoot the issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins and mpc massive plugin) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins.

Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations, so that we can investigate and provide assistance. Please note that you should take a complete backup of your site before proceeding.

Additionally, please provide us with your valid/working WP-ADMIN Login details in the private content area in the following format:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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