Reply 351511 to: Search products by SKU problem (probably bug)

Avatar: Rose Tyler
Rose Tyler
Support staff
March 28, 2023 at 12:31

Hello, EduardMihai,

In order to troubleshoot issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Kind Regards,
8theme team

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