Reply 350955 to: Variation swatches and shortcodes don´t work
Rose Tyler
Support staff
March 23, 2023 at 11:51
Hello, Marie,
Thank you for your response.
We kindly request that you provide us with temporary wp-admin and FTP access so that we can investigate what can be done to assist you.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.
