Dear, Mahsa,
“did you get the access to my website?” – no https://prnt.sc/m63PqeAmkXUI
“I need you to help with to fix my website, it is not done yet.” – we already provided the info that we can. Please be more specific, and let us know once the restriction will be disabled, so we can access the Dashboard.
“It was working before” – what do you mean by before? What was done that caused problems?
Kind Regards,
8theme team