Reply 350482 to: My phone menu is not working and there is error message on mobile view
Rose Tyler
Support staff
March 19, 2023 at 13:05
Hello,
Thank you for contacting us and for using XStore.
This notification is from a third-party plugin that you have installed on your website. We recommend that you disable this plugin (https://prnt.sc/yuZCkvM14nAI) or contact the plugin’s support team for assistance.
In order to troubleshoot the issue with mobile menu you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
