Hello, Stelio,
Thank you for the reply.
“The problem remains the same for the logged in user. The image you showed is for user not logged in.” – here you can see the admin bar – https://prnt.sc/IRamID9xsG9L Which means the user is login. Please clear cache of your browser and check one more time, or check from another browser.
https://prnt.sc/Bw94cNnDlmmw – https://prnt.sc/F_kfkYEmnuyH – please read more about Cross-Sells products here – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
We hope this information is helpful.
Kind Regards,
8theme team