Reply 350333 to: I would like to put the videos in the photo gallery
Rose Tyler
Support staff
March 17, 2023 at 09:09
Hello, Ms Morbenia Morbeck,
We will do our best to provide a clearer explanation of the situation.
You requested to use YouTube links in the Media Carousel element, but there is no such possibility.
Our support team can provide guidance on existing settings, however, any additional customization is outside of our basic support scope.
You want to add a new option, which doesn’t exist, and it is additional customization. There are 2 ways to get it:
1/ Request to our developers team on Taskboard – https://www.8theme.com/taskboard/ They will read your request and will see if other customers need it. There is no guarantee that this option will be released.
2/ If you would like to pursue paid customization services, please submit a customization request to the WPKraken team.
We hope this information is helpful. If you have any further questions, please do not hesitate to contact us.
